Back in the late 18th century, celebrated English poet William Cowper once said, “Variety’s the very spice of life, that gives it all its flavour.” It’s a proverb that many sneakerheads can relate to, whether they’re referring to the sheer amount of legendary trainers that are out there or the places that you can buy them. However, while many of us usually jump on StockX or GOAT for our hyped kicks, in recent years, Kicks Crew has also popped up more than a few times.
But while the other two marketplaces have now become household names, Kicks Crew is the new kid on the block. That’s left many wondering if Kicks Crew is actually legit and trustworthy. If this is a question that you have as well, we’ll be answering everything that you need to know in this comprehensive guide. From its verification process to its returns policy, let’s dive straight in!
Kicks Crew is an online marketplace that’s all about sneakers. It’s where you can find the newest drops and some hard-to-find shoes too. The site lists a wide variety of brands, including big names like Nike and adidas, as well as some lesser-known brands that are just as cool.
Their main goal is to sell authentic, quality sneakers. So, if you’re looking to buy real, brand new pairs without worrying about fakes, Kicks Crew is aiming to be your go-to spot. It’s designed to be easy and safe for everyone, whether you’re new to buying sneakers online or you’ve been doing it for years.
Kicks Crew operates by sourcing its sneakers from reputable partners and suppliers, ensuring a collection of authentic footwear. Each pair undergoes a rigorous inspection by seasoned experts to verify its authenticity.
Their online platform showcases each sneaker with detailed descriptions and high-resolution images, providing a clear view of the product on offer. The website is designed for user-friendliness, equipped with search filters such as brand, size, colour, and price, facilitating a swift and efficient shopping experience.
When exploring new online retailers, especially in the high-demand sneaker market, the authenticity of their products is a primary concern. The market is flooded with counterfeits, making skepticism a natural response.
Kicks Crew tackles this issue head-on, guaranteeing that every shoe sold on their platform is 100% genuine. They have established a meticulous verification process where everything undergoes a thorough inspection by seasoned experts, focusing on details such as stitching and material quality. This commitment to authenticity is fundamental to its mission, building a foundation of trust with customers from the very first purchase.
The verification journey begins the moment an order is placed. The partnered seller is immediately notified to fulfil the order, checking their inventory for availability. While instances of unavailability are rare, should they occur, Kicks Crew cancels the order and processes a refund promptly.
For products in stock, the next step involves sending the item to Kicks Crew’s quality control centre for a thorough inspection. The sneaker undergoes a rigorous examination, where every aspect – from the box it comes in, the colour, material, stitching, to sizing – is scrutinised for authenticity. Only sneakers that pass this comprehensive check are deemed authentic.
Once a trainer successfully completes the verification process, Kicks Crew affixes a verification tag to the item, signifying its genuine nature and quality. Following this, it’s meticulously packaged and passed on to the delivery service for shipment to the buyer.
Shipping times can vary. Generally, Kicks Crew aims to deliver orders within seven to 10 working days. However, this timeframe can differ based on the customer’s location and the chosen delivery method. For customers in the US, for example, the standard delivery period is between two to six business days. It’s worth noting, though, that due to the international nature of many shipments, some deliveries might extend to at least ten business days.
Shipping costs are another consideration. These are calculated to cover the expense of transporting your purchase from Kicks Crew directly to you. The rates are determined by the average size and weight of a typical shoe box, ensuring fairness and transparency in shipping charges. It’s important to remember that larger or heavier items may incur additional shipping fees.
Understanding the nuances of online shopping, Kicks Crew has designed a return policy that underscores their confidence in the products they sell and their commitment to customer contentment. Recognising that sometimes, a product might not meet a buyer’s expectations or fit issues may arise, it facilitates returns within a specified timeframe.
Specifically, Kicks Crew allows customers to make returns within seven days from the receipt date, emphasising that the shoes must be in their original, unworn condition. This includes the original packaging, the box, and any additional items like extra laces or accessories that accompany the shoes. A return handling fee, which is 15% of the total transaction, is applied, and the buyer covers all shipping fees involved. This stringent yet fair policy ensures that all products returned can maintain their authenticity and quality for future buyers.
To initiate a return, customers need to reach out to Kicks Crew’s customer service team, which assists with the process, providing a return form and detailed instructions on how to proceed. This level of support is indicative of its dedication to a positive shopping experience, even when things don’t go as planned.
So, what’s the final word on Kicks Crew? It seems like they’re doing a lot right, especially when it comes to offering genuine, high-quality sneakers. Their strict process for checking authenticity means you’re pretty much guaranteed to get real sneakers, which is a big win. Plus, with such a huge range of shoes, it’s likely you’ll find exactly what you’re after.
The return policy might not be perfect for everyone, especially if you’re cautious about ordering online. But, considering the overall feedback from customers, Kicks Crew stands out as a solid choice for sneaker enthusiasts. With mostly positive reviews backing them up, shopping with it looks like a safe bet for snagging some authentic kicks.
Can I trust that sneakers from Kicks Crew are real?
Yes, Kicks Crew employs a rigorous authentication process conducted by experts to ensure every sneaker sold is 100% authentic.
What brands are available on Kicks Crew?
Kicks Crew offers a wide variety of brands, including Nike, adidas, Jordan, and more, catering to all sneaker enthusiasts.
How long does shipping take with Kicks Crew?
Shipping times vary depending on the destination. Kicks Crew aims to process orders promptly, with estimated delivery times provided at checkout. Customers receive tracking information to monitor their order’s progress. For specific shipping timelines, it’s recommended to check the details provided on Kicks Crew’s website.
Can I return sneakers to Kicks Crew?
Yes, returns are accepted if items are in their original condition and within the return policy timeframe, as detailed on their site.
